The measurements of success for any software program, particularly an Open Source Software (OSS) program, are the ultimate adoption and utility in its respective user community. For OSS programs, this is accomplished best through ongoing Customer Enablement Programs. A Customer Enablement Program is one in which the ultimate goal of both the customer and Virtuas is the self-sufficiency and “insourcing” of development, maintenance and support for the OSS utilized within their environment.
Goals – The goals of our Customer Enablement Programs are to facilitate program adoption, use, and self-sufficiency for our customers. This is the promise of Open Source Software: delivering highly useful and complex software functionality at a relatively low initial cost to customers, coupled with self-sufficiency and low ongoing support costs.
Enterprise-Class Software – OSS that Virtuas supports are truly enterprise-class programs. Organizations, large and small, use them world-wide. In some cases, they command better than a 50% market share in their respective spaces. In all cases, their adoption and use is growing faster than the actual markets in which they participate.
World-Class and Highly Mature – Most of the OSS projects supported by Virtuas Solutions have evolved over many years. The scale of the engineering effort is equal to centuries of man-hours (or work-hours), which translates to hundreds of millions of dollars if undertaken by private enterprises.
Powerful Functionality – The result of this level of effort is a complex, powerful set of functionality. Our Practice Leaders have dedicated many years of their professional careers learning, using, teaching, and extending this functionality. As with any enterprise-level, world-class software, one should expect a learning curve for both developer and user communities in order to take advantage of the power and functionality that exist within the respective programs.
Designed for Developers by Developers – At our core, we are Developers. OSS projects are created by Developers for Developers to use, maintain, and implement. OSS programs enable end-users to use the software functionality and extend that functionality to fit their needs. If they wish, they can share that functionality with others within the community. Our goal at Virtuas is to facilitate that process through a variety of Customer Enablement Programs.